Wednesday, March 30, 2011

From Client Turned Success Coach, the Story of New Century IDA Success Coach Jackie Baldwin

To the single mom, single dad,  the couple, to the young, & the old whom desires to be a homeowner: IDA is the doorway to a new beginning. ~Jackie Baldwin


ESR/IDA Success Coach,
Jackie Baldwin
 Ms. Baldwin was a client of Experiment in Self Reliance’s (ESR) Self Sufficiency Program, and a yearly participant of ESR’s EITC tax program when she gained knowledge of the New Century IDA 1st time Homeowners program, and immediately looked into it and applied. One of her dreams has always been to become a homeowner, but she thought this was something she needed a husband for; dual income. Despite her preconceived notions of needing a husband in order to buy a house, she excitedly applied and in December 2007, she became a proud homeowner. She is now also an employee of ESR’s team as an IDA Success Coach, who helps countless clients achieve their dreams of homeownership.

Jackie has always prided herself in taking care of her household, while raising her three teenage daughters.  Even prior to IDA participation, she believed in paying rent on time and maintaining her credit. She came into the program with minimal debt and no collections. She had the support of IDA, her daughters, and her friends and family to assist in the process of making this dream come true.

When she sets her mind to something, she follows through. “I didn’t talk about it,” said Jackie, rather she “dug heels in, and set the calendar to accommodate the new schedule of  the IDA curriculum, and to soak up all the knowledge and education they were offering.” Even though Jackie already had good credit and was paying her bills on time, she learned a lot about credit and homeownership through the economic literacy classes. She wanted to know not only how to get into a house, but how to stay in it as well. The financial literacy classes and the monthly required meeting with her success coach were the required tools for people in all stages of credit and savings. Simply said, IDA fully equips one for what is needed to know about purchasing a home. For Jackie, each class brought her closer to her dream and her “ears were ringing with excitement.”

Jackie attended Financial Literacy classes and meeting with her success coach, in addition to being a full time mom, full time employee, and attending evening and weekend college courses at Winston-Salem State University. “It was a plateful”, she explained, but this was her and her children’s dream and she was going to accomplish this. She had the determination and peace of mind to persevere and reach her dream of homeownership. When praised for her determination and success, she immediately points out that there are so many people that have done this before her so she knows that she can also obtain her goal as well.

Although she described her journey as exhausting, she was realistic throughout as she incorporated exercising and changing her eating habits to be able to withstand all the tasks at hand. Ms. Baldwin has a strong belief system, and as a believer she also makes time for church and prayer. Her relationship with Christ was and remains her strength. She relied on friends and family heavily to help with her children. She spoke of how she  mothered  her children over the phone, giving advice and listening to a little sibling rivalry in between classes. Fortunately her girls were as focused on schooling as she was. They were great students and were a great encouragement to her as well, challenging her to make Dean’s list as they made honor roll.

Successful graduates of the program time and again share how they involved their children in the home-buying process. Jackie explained that it has a “trickle down” effect within the family.  By including her children in this process, she put the ball in their hands by reminding them that “they” were buying a home and change had to take place with everyone. With her family, they each sacrificed by not eating out, and doing each other’s hair and nails. She asked them, “How are we going to achieve this goal?” They also rented movies instead of going, cut down cable, and got over not having a summer vacation. Instead, everyone had a summer job. Cell phones were not as a necessity as they thought.  There was always the house phone. When they did decide to treat themselves they went to the discount movie theater, and used coupons to eat out. This way she laid the responsibility in their palms- “You want your own room; this is what it’s going to take.” And despite reservations of cutting some of the luxuries which they were accustomed to, such as eating at their favorite restaurants, she learned to cook those favorite meals, and she “Turned out to be a pretty good cook after all.” :)

“If you have a desire to be a homeowner, there is no better way to be a homeowner than to be an educated homeowner.”

She really loved going to class and hearing the presenters- all of the facilitators brought interesting and fresh information to help her better her life. She stayed after class and everyone always had time for her. This experience helped her build new relationships. She could ask questions and get answers, even ones she was hesitant to ask. Everyone involved with the program had an obvious commitment to help each and every one of the clients- Jackie could feel that the staff was just as excited to teach as the students were to learn.

As for classes, she was very impressed with the Psychology of Money; the viewing of money and the reducing debt; learning about debt ratio; and she really enjoyed the Investing for the Future & 401k class. She particularly liked the latter because she has always believed in saving and preparing for the future, and this class was full of helpful info and resources and connected to the way she already lived. She has always had the heart and mind of a saver, and this course helped to further strengthen her skills. The classes supported and fostered her belief that, “It’s very important to not only live for today, but prepare for tomorrow”.

The Economic Literacy classes taught her how to accurately read a credit report. She now understands that everyone has a credit history and you need to have a relationship with your credit because, as she says, “It’s a part of me, who I am on paper.”

Her family has been extremely supportive, and they are all proud of her and her achievements. Everyone has shown their support and congratulate her efforts to stick to her goal of homeownership, staying on task, and teaching them the benefits of saving, budgeting, and the power and purpose of spending. She is passing on what she has learned about the power of controlling your spending habits- first of all to her family and to her clients. This endeavor showed her young daughters that “Yes, you can do this. Dreams can be attained with a little hard work, determination, and putting things into perspective. Your paycheck may not change, but you can change your mind set, behaviors,  and thought process with spending.”

“This is something that has enhanced my life, and helping someone’s dream come true (is my favorite part of working here).”

Her motivation on her job as an IDA Success Coach is collaborating with her peers, and ensuring them that homeownership can be obtained. Her motto is: if you can pay rent, you can pay mortgage if that is your desire, so when they come in they embrace the same motto. Clients gain understanding of setting a goal and doing what it takes to achieve that goal. There is a starting gate and finishing gate, and to get through, they have to go through the ups and downs, behavioral changes, budgeting, couples coming together and agreeing to disagree, and putting their budgets and dreams on paper. Their eagerness inspires her to pour back into them what was poured into her. It gives her the greatest pleasure to attend a closing of a new homeowner; watching the excitement as they sign the papers and retrieve the keys to their new home, and seeing their dreams come true. It is absolutely priceless.

This program falls to first time homeowners who are apprehensive. Because of the economy they need to know there is safety in the IDA program. When these clients come to the lender they are educated, credit ready, and very excited. They have ongoing classes, and becoming a part of the IDA program ensures realtors and lenders ready clients.

Her words of encouragement to those contemplating applying to the IDA program, “Nervous is a good sign! It shows that you know this is a commitment, a lifelong commitment. It’s okay to be nervous. The sad part would be not to give it a try. Sad part would be to put your dream on the back burner.” And that, “A new class is starting in April, if that’s too soon, there are quarterly classes. And if you don’t have the best of credit, it’s our job to help you clean that up and get you ready to secure your first mortgage.”

IDA Programs Help the Entire Community:

Clients are taught financial literacy, resolve their credit issues, and through
homeownership forge a bond with their community. They are provided financial
education that helps break generational poverty

Local government and communities benefit from increased property taxes that goes
towards police, fire departments, and schools; helps in the creation of educated consumers.

Lenders, Real-Estate Agents, and Insurers are given access to a pool of mortgage
ready, and buyer educated clients.

Written by:
Andriana Bicanin
AmeriCorps*VISTA
New Century IDA
IDA & Asset Building Collaborative of N.C.
&
Jackie Baldwin
Success Coach
New Century IDA

Monday, March 28, 2011

Stabilizing Communities

Not everyone knows what an IDA program is, or how it can help their community. IDA stands for Individual Development Account, and they are matched savings accounts that are matched either 2:1 or 6:1. That means, for every $1 the client saves, 2, 3, 4, 5, or 6 dollars is put into the account. The end result is a downpayment for the clients dream home.

When you hear, "We help working members of our community become first time homeowners", or "matched savings account", what is the first thing that pops in your head?

A few that are at the top of the list are:
1) "What about subprime loans?";
2) "The housing market crashed, how in the world can this help?";
3) "How do IDAs work; is it just money and houses given away?"

Well, here are the answers to all those burning questions:

1) Not a SINGLE person in the history of the New Century IDA has received a subprime loan. Clients sit with the wonderful loan counselor, Bianca Green, and discuss their options. She works with and for the clients, and always has their best interest in mind. Everyone behind the scenes have the clients interest in mind.

2) Yes, the housing market crashed, but right now is the BEST time to buy a house! Builders have built homes, but they aren't selling; there are foreclosed homes that are not bought; and prices are low. If people buy homes now they are buying them at their lowest prices, and when the market is better they have the option to sell at a higher cost.

And how can this help? How does this NOT help? Families are learning the importance of savings through the financial literacy classes. I was taught my entire life, through school, how important it is to save, but that wasn't enough- I also needed to know how to save.

Financial literacy classes teach clients how to save, cut costs, and reach their dreams. When a parent is taught how to save they pass this knowledge on to their child. Their children then use this knowledge at a young age, and they live their lives saving and spending in a responsible, financially educated manner. Even those without children pass this knowledge to family and friends. As a current client said, "The IDA program is people helping people help people".

Communities benefit from the additional taxes homeowners pay that goes to the fire department, school district, police officers, and other publicly funded institutions. Buying a home is also a process. Builders are receiving pay for building homes, lenders are used for acquiring mortgages, and then there is homeowners insurance (insurance agents receive money), and the ability for the client to spend money on their house because of their newly acquired savings knowledge, and ability to responsibly spend.

Since the inception of the New Century IDA in 1999, less than 10 people have defaulted on their mortgages, and over 440 people have successfully bought houses. The default rate is far below the national average, and those who continue to own homes also continue to reinvest in their communities through savings, responsible spending, and paying their taxes.

3) IDA's are not just money and houses given away. Clients spend months going to financial literacy classes; they are required to save $1500 of their own dollars; and they meet with their success coaches on a required, regular basis.

New Century IDA clients are single parents and couples; they are young, old, and may be hesitant to buy a home because of previous credit issues, and what they read on the news about the job and housing markets.

I recently interviewed a client turned success coach. She shared her experience as a single mother who was not only attending financial literacy classes and meeting with her success coach, but she was also attending night classes at a local University- on top of working full time. This is a normal story for New Century clients. New Century IDA clients are workers, parents, couples or single, their commonality is that they are looking to grab their piece of the American Dream, and they are working very hard to do so!

When you support the New Century IDA (and IDA programs in general), you are supporting responsible economics, breaking the cycle of poverty, and empowerment of the individual and community. Everyone walks away a winner.

Click here for more information on the New Century IDA, or peruse through this blog. You can also ‘like’ us on facebook.

Click here for more information on North Carolina IDA and asset building initiatives

Also check out Asset for Independence, and the Center for Economic Development for more information on the assets movement, and how to become a part of this innovative and life changing movement.


Andriana Bicanin
AmeriCorps*VISTA
the New Century IDA, Housing Department
the IDA & Asset Building Collaborative of N.C.

Thursday, March 24, 2011

April: A Great Time for Financial Education

Years ago, the Jumpstart Coalition decided to name April as the Financial Literacy for Youth Month. In 2003, the federal government decided to take up the cause, and they put together the Financial Literacy and Education Commission. This commission is chaired by the US Treasury, and is made up of 20 other government agencies. The products of this commission are two documents that they have published: Taking Ownership of the Future: National Strategy for Financial Literacy 2006 and Promoting Financial Success in the United States: National Strategy for Financial Literacy 2011. Please keep in mind that these are only a series of goals, and they have not necessarily been accomplished.

The Commission’s 2006 “Taking Ownership of the Future” publication covered topics such as saving, homeownership, credit, consumer protection, investor protection, and K-12 financial education. It’s written on the premise that consumers must be financially educated in order to “understand how to prevent becoming involved in transactions that are financially destructive, how to avoid becoming victims of fraud, and how to exercise their consumer protection rights” (page 11).  This publication acknowledges the challenges that the public faces when it comes to the topics listed above, and then it states the government’s strategy to overcome those challenges. I find it incredibly ironic that the current economic crisis we now find ourselves in began one year later, in 2007.

The Commission’s 2011 “Promoting Financial Success in the United States” publication makes the great point that the need for financial education is more pressing than ever in this current market. “Indeed, as we have learned, the financial difficulties of individuals and families can dramatically affect the financial health of local communities and regional markets” (page 4). The goals listed in this publication include: increasing awareness of and access to financial education, identifying and improving foundational financial competencies, and sharing effective practices. These goals are very consistent with the goals listed in “Taking Ownership of the Future”.

The history of financial education started out with great intentions and goals. The government desired that all people have access to financial education, education that improved upon itself and its effectiveness. They even went so far as to create an extremely accessible website, MyMoney.gov. Despite this effort on the government’s part, these ideas were (are) ignored. We still live above our means, opting for instant gratification instead of thinking long-term, and failing to read the fine print. The government, Wall Street, and
Main Street
didn’t force us into this; we just continue to choose to be distracted by the shiny things.

But, I think there is still hope, and that hope can only be found in the people. There are numerous tools, agencies, and options at our disposal and most of them are free. You may have to take a couple of years and put some real effort into it, but you can get yourself to a better financial situation. It is my personal belief that if everyone acts responsibly and holds themselves accountable for their actions, we’ll have a great stepping stone to improving our communities, regions, states, and then country. The population of the people will always outnumber those who work in financial institutions and government offices. By my count, if each individual does right, the whole economic situation can’t help but correct itself, and the government seems to agree.

A few resources to help you get started:

a.      Lesson plans for all ages and special needs; All print materials and DVDs are free; Newsletters; Podcasts; Materials Available in English and Spanish    
  1. Federal Reserve Education
a.      Numerous Publications and Resources; Financial Education for all ages; Economic Data       
  1. FDIC Money Smart
a.      Various Resources available; Computer and Classroom Based Instruction for all ages; 'Train the Trainer' program; all resources are free to order; Money Smart Course available in 8 languages.
  1. My Money      
a.      Resources for all ages and special populations (women, caregivers, military, etc); Research on financial education; Materials available in English and Spanish
  1. Corporation for Enterprise Development
a.      Economic Policy and Asset Building Research; Advocates for low-income wealth building    
  1. Real Economic Impact           
a.      From the National Disability Institute; Economic and Asset Building Resources; Public Policy           
  1. Doorways to Dreams 
a.      Numerous Publications and Resources Regarding Savings
  1. Jump$tart Coalition    
a.      Financial literacy for students Pre K to College             
  1. 360 Degrees of Financial Literacy     
a.      Numerous Publications and Resources; Financial Education for all ages; Economic Data
  1. Asset Platform           
a.      Numerous Publications and Resources; Financial Education for all ages         
  1. National Foundation for Credit Counseling   
a.      Numerous Publications and Resources; Primary focus on Credit and Homeownership Counseling
  1. Smart About Money
a.      Numerous Publications and Resources  

Marlissa Cunningham
AmeriCorps*VISTA
IDA &Asset Building Collaborative

  1. Practical Money Skills for Life